What is Shadow IT? A Guide for UK Small Businesses
“Shadow IT” might sound like something nefarious, and it certainly isn’t without its drawbacks, but it can also be a powerful tool for IT support teams looking to improve the way they operate.
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Log4j Explained: UK Business Guide
In December 2021, a vulnerability was discovered in the Apache Log4j framework which is used in some of the world’s most popular online services. It’s a confusing topic, so here’s a primer for UK businesses in plain English.
The Anatomy of an Effective IT Support Roadmap
Without a well-plotted roadmap, your company’s journey in the world of IT support might be a bumpy one. Here’s what an effective IT support roadmap should look like for UK businesses.
Sustainable IT: How Business Technology is Helping the Green Industrial Revolution
The government’s Green Industrial Revolution is the first step towards a more sustainable future, but how can UK businesses do their part while also enjoying the best of modern IT technology?
When IT Support Goes Wrong: How to Know When to Find a New IT Partner
If you’ve been working with your IT support partner for many years, you might not have noticed that things aren’t really going so well. Here’s how to know when it’s time to find a new IT partner.
Is It Time for the World to Stop Using Passwords?
Passwords have been around for almost as long as computers, but have they now overstayed their welcome? Let’s look at why passwords may no longer be secure enough, and the passwordless options available to replace them.
Ransomware: The Primary Threat for Business in 2022?
Do you know what the biggest threat to your business is this year? If you operate in the digital space, like most of us do today, it might just be ransomware. Here’s what you need to know about mitigating the risk of ransomware in 2022.
IT Support and Technology Trends in 2022: Our Predictions
2021 was a year of big technological change for both business IT support and wider consumer trends – but what will happen in 2022? Here are our predictions for the tech which will hit the headlines this year.
365 Feature Focus: The All-New Microsoft Bookings
Microsoft Bookings is designed to make the arrangement of customer appointments simple and straightforward. In 2021, Microsoft gave the app a new facelift, enhancing some features and adding some new ones. Here’s what you need to know.
On-Site vs. Remote IT Support: Which is Right for Your Business?
With more businesses working from home or going the hybrid route, having a dedicated IT support team on site might not be the best option for UK companies. Here’s how to decide whether to keep IT support in the office or go remote.
The UK’s Cyber Essentials Scheme is Changing in 2022. Here’s How
The Cyber Essentials scheme, backed by the UK government, gives businesses the chance to become certified in the fundamentals of cyber security – but it’s not been updated since 2014. In 2022, that’s going to change.
IT Support Insider: Essential Business Hardware
In this edition of our IT Support Insider series, we’ll be sharing our advice on the essential hardware categories for UK businesses, covering monitors, laptops, printers, mobile phones, tablets, and more.