The Anatomy of an Effective IT Support Roadmap
Without a well-plotted roadmap, your company’s journey in the world of IT support might be a bumpy one. Here’s what an effective IT support roadmap should look like for UK businesses.
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Sustainable IT: How Business Technology is Helping the Green Industrial Revolution
The government’s Green Industrial Revolution is the first step towards a more sustainable future, but how can UK businesses do their part while also enjoying the best of modern IT technology?
When IT Support Goes Wrong: How to Know When to Find a New IT Partner
If you’ve been working with your IT support partner for many years, you might not have noticed that things aren’t really going so well. Here’s how to know when it’s time to find a new IT partner.
Is It Time for the World to Stop Using Passwords?
Passwords have been around for almost as long as computers, but have they now overstayed their welcome? Let’s look at why passwords may no longer be secure enough, and the passwordless options available to replace them.
Ransomware: The Primary Threat for Business in 2022?
Do you know what the biggest threat to your business is this year? If you operate in the digital space, like most of us do today, it might just be ransomware. Here’s what you need to know about mitigating the risk of ransomware in 2022.
IT Support and Technology Trends in 2022: Our Predictions
2021 was a year of big technological change for both business IT support and wider consumer trends – but what will happen in 2022? Here are our predictions for the tech which will hit the headlines this year.
365 Feature Focus: The All-New Microsoft Bookings
Microsoft Bookings is designed to make the arrangement of customer appointments simple and straightforward. In 2021, Microsoft gave the app a new facelift, enhancing some features and adding some new ones. Here’s what you need to know.
On-Site vs. Remote IT Support: Which is Right for Your Business?
With more businesses working from home or going the hybrid route, having a dedicated IT support team on site might not be the best option for UK companies. Here’s how to decide whether to keep IT support in the office or go remote.
The UK’s Cyber Essentials Scheme is Changing in 2022. Here’s How
The Cyber Essentials scheme, backed by the UK government, gives businesses the chance to become certified in the fundamentals of cyber security – but it’s not been updated since 2014. In 2022, that’s going to change.
IT Support Insider: Essential Business Hardware
In this edition of our IT Support Insider series, we’ll be sharing our advice on the essential hardware categories for UK businesses, covering monitors, laptops, printers, mobile phones, tablets, and more.
Microsoft Teams Release Roundup: October, November, December 2021
Welcome to the latest edition of our Microsoft Teams Release Roundup, which this time is focused on the later months of 2021: October, November, and December. Here are the new features you need to know about in Teams.
7 Questions to Ask About Your IT Support Strategy This New Year
With 2022 upon us, it’s the perfect time to ask your IT support team what your IT support strategy should look like this year. Here are 7 questions you should be asking.