Category: Guides

The Plain English Guide to: Voice-over-IP (VoIP)

Voice over Internet Protocol, or VoIP, is a technology which allows telephony services to be delivered via the internet as opposed to traditional phone lines.

The Plain English Guide to: Ransomware as a Service (RaaS)

The ‘as a service’ business model has taken the world by storm, but it’s also made its way into more nefarious hands. Here’s our Plain English guide to Ransomware as a Service (RaaS).

A Guide to Exclaimer: Email Signature Management Made Easy

Email signatures are an excellent way to unify your brand across the organisation, but they’re not easy to manage. Enter, Exclaimer.

The Plain English Guide To: SIEM and SOC

SIEM and SOC might initially sound technical, but they represent key strategies for improving cybersecurity for businesses. Our Plain English Guide gives you the low-down.

The Plain English Guide to Single Sign-On (SSO)

Single Sign-On (SSO) helps small businesses run more efficiently by enabling their teams to log in to multiple software platforms at once with a single set of credentials.

The Plain English Guide to: Penetration Testing

In this Plain English Guide for UK businesses, we explain penetration testing – a means of improving your company’s cybersecurity by simulating a cyberattack.

Web 3.0 - The Metaverse

Web 3.0 Demystified: An Essential Guide for Small Businesses

With the rise of crypto, the metaverse, NFTs, and more, you might be wondering what’s happening on the web. Well, it’s called “Web 3.0”, and we’ve put together an essential guide to give UK businesses the low-down.


The Plain English Guide to: Blockchain

Blockchain is one of the least understood technologies today, but it’s also one of the most talked about due to its use in cryptocurrencies. Here’s what UK businesses need to know about blockchain.

The Log4j Vulnerability

The Log4j Vulnerability: A Plain English Guide for UK Businesses

In December 2021, a vulnerability was discovered in the Apache Log4j framework which is used in some of the world’s most popular online services. It’s a confusing topic, so here’s a primer for UK businesses in plain English.

Computer Hardware

IT Support Insider: Essential Business Hardware

In this edition of our IT Support Insider series, we’ll be sharing our advice on the essential hardware categories for UK businesses, covering monitors, laptops, printers, mobile phones, tablets, and more.

Data Backup

IT Support Insider: Backup, Disaster Recovery, and Business Continuity

In this edition of our IT Support Insider series, we’re turning our attention to an area of computing which can be a genuine lifesaver: backup, disaster recovery, and business continuity

Essential Business Software

IT Support Insider: Essential Business Software

In this edition of our IT Support Insider series, we’ll be sharing our advice on the essential software categories for UK businesses — from cyber security platforms to full-fledged digital workspaces.

Latest From The Blog

The New Microsoft Teams: Faster, Simpler, Smarter?

In March 2023, Microsoft announced the public preview of the “new” Microsoft Teams. But what’s changed, and will the new version be better for your business?

Microsoft Entra ID: A New Name for Azure Active Directory 

Discover Microsoft Entra ID, the new face of Azure AD, streamlining secure access while keeping familiar functionalities intact.

The New Bing: Your Personal AI Copilot for the Web? 

The latest addition to Bing is an all-singing, all-dancing AI-powered assistant which is available in Microsoft Edge anytime. But what can it really do for you?