A Partner that Understands Life Sciences
At Get Support IT Services, we specialise in delivering tailored IT support to the life sciences sector — from innovative biotech startups and pharmaceutical firms to therapeutic researchers and medical device manufacturers.
We understand the complex challenges your industry faces: from meeting MHRA, GxP compliance, ISO27001, to ensuring 24/7 uptime for critical lab systems. Whether you’re scaling a therapeutics breakthrough or managing secure data pipelines for a clinical trial, our team can help you stay ahead with resilient, compliant, and scalable IT infrastructure.
We proudly support organisations working across:
- Pharmaceutical research and production
- Biotech and gene therapy
- Medical device manufacturing
- Therapeutics and clinical development
- Vaccine technology
- Bioinformatics
Core Services for Life Sciences Companies
Managed IT Services
Fully managed IT support for life sciences companies, including biotech and pharmaceutical teams. We maintain uptime, manage backups, resolve issues, and keep your lab and remote users connected and productive.
Cyber Security & Compliance
Secure your data and meet regulatory standards including MHRA, GxP, ISO27001, SOX, Cyber Essentials and GDPR. We design layered protection and audit-ready systems tailored for the demands of the life sciences sector.
IT Strategy & Budget
Strategic IT consultancy for biotech, pharma, and therapeutics. We help life sciences firms plan scalable, compliant IT systems that support innovation, clinical progress, and business growth across the UK and internationally.
Backup & Disaster Recovery
Protect your research, clinical data, and intellectual property with secure, encrypted backups and a recovery plan tailored for life sciences. We ensure your systems are resilient to outages, ransomware, or hardware failure, with rapid recovery and full compliance.
Device & Endpoint Management
We manage endpoints across lab systems, clinical devices, and remote laptops, enforcing policies and protecting your infrastructure with compliant controls. From onboarding researchers to supporting field-based teams, we keep you connected, secure, and compliant.
Cloud Infrastructure & Collaboration
Move your life sciences business forward with secure, scalable cloud solutions. From Microsoft 365 & Egnyte to research data storage and lab collaboration tools, we help biotech and pharma teams work flexibly while meeting compliance standards.
The Get Support team have grown with our organisation, been extremely flexible as our needs have changed, for example working to provide coverage for US operations. Get Support have been involved in several facility moves/buildouts and everything from running cables to cyber security strategy, to SharePoint and system infrastructure design. They care about their customers and their needs. Plus, they are really nice people.
Bill Enright / CEO, Barinthus Biotherapeutics plc
Why Life Sciences Companies Choose Get Support
Experience
Deep experience supporting life science clients.
Trust
Relied upon by life sciences companies across Oxford, London, and the wider Thames Valley region including support for US and International offices.
Security
Always security-first, from biotech cyber security to secure lab IT and therapeutic data protection.
Partnership
We don’t just fix problems, we work alongside you to help achieve your scientific and business goals.
Financial Options
We understand the funding journe, from grant-funded startups to Series A scaleups and mature life science firms. Our services flex to match your budget and IT compliance maturity.
Frequently Asked Questions
Yes — we specialise in IT support for life sciences organisations, including biotech, pharma, therapeutics, and medical device companies. Our services are designed to meet the technical and compliance needs of this regulated sector.
Absolutely. We work with pharmaceutical and biotech firms to design secure, compliant IT systems that support regulatory frameworks like MHRA, GxP, ISO27001, SOX, Cyber Essentials and GDPR — with audit-ready documentation and processes.
Yes — although we’re based near Oxford, we support life sciences companies across the UK, including London, Cambridge, Manchester, and nationwide remote teams. We also support organisations who have teams based in other countries and can offer a solution to cover international timezones.
We provide layered cyber security for labs and clinical systems, including endpoint protection, network security, data encryption, and secure backups — built to protect intellectual property and meet industry regulations.
Yes — we deliver secure, cloud-based solutions for hybrid and remote life sciences teams, including device management, VPNs, collaboration tools, and access controls tailored to each role.
We do. Whether you’re fresh out of a university spinout or preparing for Series A funding, we build IT systems that scale with your growth — from infrastructure and security to user onboarding and cloud strategy