Executive Summary
At Microsoft Ignite 2025, Microsoft announced a major update to Microsoft 365 Copilot, including a new Microsoft 365 Copilot Business plan designed specifically for small and medium-sized enterprises. This plan offers the same powerful AI features as the enterprise edition but at a lower price point, making AI adoption more accessible than ever. Even better, Copilot Business can now be bundled with Microsoft 365 Business plans for added simplicity and value. In this blog, we’ll explore what’s new, why it matters, and share our thoughts on whether this is simply a price drop or part of a bigger strategy.
Introduction: Why This Update Matters for SMEs
If you run a small or medium-sized enterprise, you’ll know how important efficiency and productivity are. Microsoft’s latest update to Microsoft 365 Copilot is designed to help you work smarter, automate repetitive tasks, and get more from the tools you already use. And now, with the launch of Microsoft 365 Copilot Business, these benefits are more affordable than ever.
This new plan is tailored for businesses with up to 300 users and offers the same AI-powered features as the enterprise version. It’s a clear signal that Microsoft wants to bring AI to every business, not just the big players.
What’s New in Microsoft 365 Copilot?
Work IQ: AI That Understands Your Business
Work IQ is the intelligence layer behind Copilot. It learns how your business operates by analysing your documents, emails, meetings, and chats. It then uses this knowledge to:
- Recommend the right AI tools for your tasks
- Predict your next steps
- Offer personalised insights
For SMEs, this means less time searching for information and more time focusing on growth.
Agent 365 and AI Agents: Your Digital Workforce
Agent 365 is your new control panel for managing AI agents. These agents act like digital team members that can:
- Handle meeting notes and follow-ups
- Support sales outreach
- Provide real-time business insights
You can assign, monitor, and manage these agents just like you would with human staff, but without the overheads.
Copilot Studio: Build Your Own AI Tools
Copilot Studio now includes tools like App Builder and Workflows, allowing you to create custom apps and automate tasks using plain English. For example:
- Build a tool to track customer feedback
- Automate weekly reporting to your team
- Create a chatbot that answers common customer queries
No coding required, and everything stays within your Microsoft 365 environment.
Deeper Integration with Microsoft 365 Apps
The new Copilot works seamlessly across:
- Word, Excel, PowerPoint: Co-create content, analyse data, and build presentations with AI assistance
- Outlook: Summarise emails, draft replies, and manage your calendar
- Teams: Use AI to manage meetings, track actions, and collaborate more effectively
This means your team can stay productive without switching between tools.
Security and Compliance Built In
Microsoft 365 Copilot Business includes the same enterprise-grade security features as the full version:
- Role-based access control
- Data loss prevention
- Full audit logging
This ensures your business stays compliant and secure while embracing AI.
The Microsoft 365 Copilot Business Plan
Microsoft has launched a new plan called Microsoft 365 Copilot Business, available from 1st December 2025. It’s designed for businesses with up to 300 users and offers the same features as the enterprise version, but at a lower cost. Even better, Microsoft is making it simple by bundling Copilot Business with qualifying Microsoft 365 Business plans. This means you can choose the best option for your team and get started quickly.
Choose the Plan That Fits Your Business
- Microsoft 365 Business Basic + Copilot Business
Get essential web and mobile AI-powered apps to run your business confidently and make faster, more informed decisions.
- Microsoft 365 Business Standard + Copilot Business
Everything in Business Basic, plus the full suite of desktop Office apps for a complete work experience from any device, anywhere.
- Microsoft 365 Business Premium + Copilot Business
Everything in Business Standard, plus advanced security features and device management tools to protect your team and customers as your business grows.
Why Bundling Is a Smart Move for SMEs
Bundling Copilot Business with your Microsoft 365 plan simplifies purchasing and delivers better value. Instead of managing separate subscriptions, you get a single, integrated solution that covers productivity, AI, and security. It’s cost-effective, easier to manage, and ensures your business is future-ready as AI becomes central to everyday work.
Feature Comparison Table
| Feature | Microsoft 365 Copilot Business | Microsoft 365 Copilot Enterprise |
| User Limit | Up to 300 users | Unlimited |
| Monthly Price (GBP) | £23.10 per user | |
| Requires Microsoft 365 Licence | Business Basic, Standard or Premium | E3 or E5 |
| Includes Work IQ | ✅ | ✅ |
| Includes Agent 365 & AI Agents | ✅ | ✅ |
| Copilot Studio Access | ✅ | ✅ |
| App & Workflow Builder | ✅ | ✅ |
| Security & Compliance Features | ✅ (Enterprise-grade) | ✅ (Enterprise-grade) |
| Availability | Available | Available |
*This discount offer is available to Microsoft 365 commercial customers between December 1, 2025, and March 31, 2026
Opinion: Is This Just a Price Drop or a Strategic Move?
Microsoft’s introduction of Microsoft 365 Copilot Business raises an interesting question: is this simply a lower-cost version to drive adoption among SMEs, or does it signal a deeper strategy?
On the surface, it looks like a smart move to make AI accessible to smaller organisations. At £16.10 per user per month, Copilot Business is significantly cheaper than the enterprise edition, which could remove a major barrier for SMEs hesitant about AI due to cost.
However, it’s worth considering whether the enterprise plan will evolve to include more advanced functionality over time. Microsoft has a history of differentiating its tiers, and features like advanced analytics, deeper integrations with third-party apps, or enhanced security controls could become exclusive to enterprise customers in the future.
For now, both plans appear to offer the same core capabilities, which is great news for SMEs. But as AI adoption accelerates, we wouldn’t be surprised to see Microsoft introduce premium features for larger organisations to justify the higher price point.
Real-World Examples for SMEs
Here’s how these features could help your business:
- A local accountancy firm uses Copilot to summarise client emails and generate draft responses, saving hours each week.
- A marketing agency builds a custom agent in Copilot Studio to track campaign performance and generate weekly reports.
- A retail business uses the Facilitator Agent in Teams to manage team meetings, assign tasks, and follow up automatically.
Conclusion: Let’s Get You Started with Copilot
The 2025 update to Microsoft 365 Copilot is a game-changer for small and medium-sized enterprises. With the launch of Microsoft 365 Copilot Business, you can now access powerful AI tools without breaking the bank.
At Get Support IT Services, we’re here to help you make the most of this opportunity. Whether you need help choosing the right plan, setting up Copilot, or training your team, we’ve got your back.
Ready to bring AI into your business?
Get in touch with our friendly team today and let’s explore how Microsoft 365 Copilot can help your business work smarter.
FAQs
It’s a new plan designed for small and medium-sized enterprises with up to 300 users. It offers the same features as the enterprise version but at a lower price.
Microsoft 365 Copilot Business is priced at £16.10 per user per month (there’s a current offer on) and requires a Microsoft 365 Business Basic, Standard, or Premium licence.
AI agents can help with tasks like managing meetings, drafting emails, analysing data, and automating workflows — saving your team time and improving productivity.
Yes. Microsoft 365 Copilot Business includes enterprise-grade security features like role-based access, data protection, and compliance tools.
Contact Get Support IT Services. We’ll help you assess your needs, choose the right plan, and get everything set up so you can start benefiting from AI right away.