Last week, Get Support's founder James Craddock, sparked a debate on LinkedIn while giving a balanced response to the question: Which is better, Microsoft Teams or Zoom? In this article, we look at some of the comments and provide our own opinion too.

In the latest in our series of Plain English guides, we'll give you the lowdown on Zero Trust network security, the holistic Zero Trust approach to IT security, and the options you have as a business for implementing it. If you're looking to understand every option for keeping your business 100% cybersecure, this guide is a great place to start.

Virtual meetings are quickly becoming the new normal, but big meetings can still feel a bit impersonal when you can only see a handful of faces at a time. In this Feature Focus, we'll take a look at feature for Microsoft Teams which aims to change all that: the 3x3 Grid View.

Whether you'd prefer to keep your messy bookshelf to yourself or simply want to keep focus on the meeting, there are plenty of reasons to use background effects in Microsoft Teams. In this Feature Focus, we'll explore video call backgrounds in Teams and even show you how to set a custom image of your own.

Microsoft Teams is fast becoming the go-to solution for collaborative work online. But what happens when you're working with people outside of your business? Should you grant Guest access or External access? In this guide to external access in Microsoft Teams, we'll answer that question - and more.

More businesses than ever are relying on SaaS platforms like Microsoft 365 to power their businesses. There's a natural assumption that cloud-based solutions like this automatically back up your data - but is that really true? In short, no. Here's why you might want to think about backing up your cloud data.